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Cloud Payment Service Maintenance

PLANNED MAINTENANCE

There are TWO CPS Maintenance windows planned

This is Maintenance One. Please see here for the later maintenance.

Tuesday 30th June 04:30 UTC

TimezoneMaintenance DatetimeContext
MDT29/06/2026 22:30Mountain Daylight Time (US/CAN)
CDT29/06/2026 23:30Central Daylight Time (US/CAN)
EDT30/06/2026 00:30Eastern Daylight Time (US/CAN)
UTC30/06/2026 04:30Universal Coordinated Time
BST30/06/2026 05:30British Summer Time (UK/IE)
CEST30/06/2026 06:30Central European Summer Time (EU)
EEST30/06/2026 07:30Eastern Euopean Summer Time (EU)
AEST30/06/2026 14:30Australian Eastern Standard Time (AU)

What

The CPS platform will be undergoing scheduled essential maintenance to upgrade the HiveMQ cluster. This will involve rolling restarts of all 5 nodes, across an estimated 30 minute window.

Customers should expect terminals to lose connectivity for 5-15 minutes during the update window. As each node will be updated independently, some terminals will lose connectivity at the beginning of this time period, and others will be toward the end.

When

Date:Tuesday 30th June 2026
Time:04:30 UTC / 06:30 CEST
Estimated Duration:Up to 30 minutes

Why

This update improves performance and stability with HiveMQ, addressing issues identified during recent unplanned outages, and contributes to the overall stability of CPS.

Payter Status Page

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Documentation Version 1.0.23